Contact Us
Sama
Maintenance &
Contracting Company
Innovation
We are constantly looking for ways to innovate and improve. We embrace change as an opportunity for progress
Teamwork
We communicate openly and proactively, building trust by honoring our commitments. We value diversity and respect as vital assets
Integrity
We are honest in all of our interactions. We continue to build our reputation by adhering to the highest of ethical standards
Performance
We recognize and reward outstanding achievement. We hold ourselves accountable for reaching our goals
Mission & Vision
Our mission is to achieve leadership and pioneering in the field of maintenance and contracting by assisting and leading our customers in identifying their building maintenance and manpower needs. We provide service excellence with a personal touch by customized building maintenance and recruitment solutions that enhance the facilities of our clientele. We are committed to the well-being of our community. Our vision is to strive as a company to provide quality and value-added complete facility solutions. We measure our success by company growth, the retention of customers and loyalty of our employees
Core Values:
Innovation: We are constantly looking for ways to innovate and improve. We embrace change as an opportunity for progress.
Excellence: We strive to achieve excellence in every task we undertake through ongoing quality enhancement.
Teamwork: We communicate openly and proactively, building trust by honoring our commitments. We value diversity and respect as vital assets.
Integrity: We are honest in all of our interactions. We continue to build our reputation by adhering to the highest of ethical standards.
Performance: We recognize and reward outstanding achievement. We hold ourselves accountable for reaching our goals.
Human Capital Management
Successful enterprises rely on their professional expertise, technical proficiency, coherent management, adaptable business strategies, quality control, efficient structures and creative human resources. Sama Maintenance & Contracting Company believes that human resources are the most valuable asset even though it does not appear on its balance sheet. We recruit workforce who are endowed with highly qualified conceptual, executive and organizational skills in addition to uncompromising business ethics and cohesive team spirit, unflinching motivation and technical ability. We encourage and instill in our workforce the high moral and ethics while focusing of the overall importance of team spirit. We recognize that our employees are our greatest asset. It is vital that our employees are happy and productive so that we can meet our long-term goals. We develop and supplant role models throughout the organization to foster innovation through diversity as we expand into the kingdom.
Quality Management
Our philosophy and approach to quality management extends throughout the company. Staff at all levels and across all functions are accountable and responsible for complying with standards, seeking improvements and reporting problems. This has led to significant cost-saving measures and process improvements and we continue to review and modify our procedures for better results - all of this to the benefit of our clients
Customer Relationship Management
Sama Maintenance & Contracting Company maintains revolutionary approach to customer relationship management. Our method revolves around customer who is assigned a customer relations manager (‘CRM’). The CRM’s sole purpose is to ensure customer delight, champion the voice of the customer and act as the progress hotline while ensuring clear information flow, feedback and review. Not only is onsite support guaranteed through our project delivery structures, but our innovative flexible real-time response mechanism enables us to maintain the highest possible service levels by continuously assessing customers’ dynamic needs and adapting our business accordingly to ensure market leadership
Give us a call at +966534333045 or write to us at:
Business Hours
- Sat - Thu
- -
- Friday
- Closed
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